Cookie Policy

This Cookie Policy explains how OneMatch uses cookies and similar tracking technologies when you visit or use our website and services.

By using OneMatch, you agree to the use of cookies as described in this policy, unless you disable them through your browser or platform settings.

Cookies are small text files stored on your device when you visit a website.

They help websites:

• Function properly
• Remember user preferences
• Improve performance
• Analyse usage and traffic

Cookies do not give us access to your device or personal files.

OneMatch uses the following types of cookies:

These cookies are necessary for the platform to function.

They enable:

• Account login
• Secure authentication
• Navigation between pages
• Chat functionality
• Payment processing sessions

Without these cookies, the website cannot operate properly.

These cookies help us remember your preferences, such as:

• Language settings
• Login status
• Profile preferences
• User interface settings

They improve your experience on OneMatch.

These cookies help us understand how users interact with OneMatch.

We use them to:

• Track page visits and usage patterns
• Measure feature performance
• Identify bugs and errors
• Improve system speed and reliability

All data is aggregated or anonymised where possible.

These cookies help protect the platform and users by:

• Detecting suspicious login attempts
• Preventing fraud and abuse
• Supporting verification processes
• Monitoring unusual activity

We use cookies to:

• Keep you securely logged in
• Enable matchmaking and chat functionality
• Improve platform performance
• Enhance user experience
• Ensure platform security
• Analyse usage trends to improve OneMatch

Some cookies may be placed by third-party services we use, such as:

• Payment processors
• SMS verification providers
• Analytics services
• Cloud infrastructure providers

These third parties may collect limited data in accordance with their own privacy policies.

OneMatch does not control third-party cookies.

You can control or disable cookies through your browser settings.

Common options include:

• Blocking all cookies
• Deleting existing cookies
• Allowing only essential cookies
• Setting preferences per website

Please note:

Disabling certain cookies may affect the functionality of OneMatch, including login and messaging features.

When you first visit OneMatch, you may be presented with a cookie consent banner.

You can choose to:

• Accept all cookies
• Reject non-essential cookies
• Manage cookie preferences

Only essential cookies are required for core platform functionality.

Cookies may collect:

• Device type and browser information
• IP address (for security and region detection)
• Session identifiers
• User activity on the platform
• Login timestamps
• Navigation behaviour

This information is used for system operation and improvement.

Cookie data is stored for varying durations depending on its purpose:

• Session cookies: deleted when you close your browser
• Persistent cookies: stored until expiry or manual deletion

We may update this Cookie Policy from time to time.

When changes are made:

• The “Last Updated” date will be revised
• Users may be notified if changes are significant

Continued use of OneMatch indicates acceptance of the updated policy.

If you have questions about cookies or data usage, you can contact us via:

• Website contact form at https://onematch.com.au
• Official support email (to be listed on site)

“Cookies are used only to operate, secure, and improve OneMatch — not to track users for advertising outside the platform.”